Great Expectations – iPhone 7 and the risks of exceeding expectations

Great Expectations – The Risks of Exceeding Expectations and How to Manage Them When working for your clients, customers, team, manager etc, exceeding their expectations sounds like exactly what you should be doing; but not necessarily.  Let me explain the risks of exceeding expectations and how to manage them for success. Take Apple as an example. … More Great Expectations – iPhone 7 and the risks of exceeding expectations

Mastering Meetings

This effectiveness tip is so simple (notice I didn’t say easy though), it’s practically criminal. Yet equally shocking is how destructive and wasteful meetings usually are in the workplace. Meetings should be (and for those early in their careers, expect them to be) purposeful and effective. I mean, why else would a busy group of individuals interrupt whatever … More Mastering Meetings