Quality First? There was a time not that long ago where the way to the think about product and services (beyond commodity items) was Quality then Delivery then Cost. It’s often raised in the project management context where you can have: Quality and Lower Cost but it will take longer to Deliver Quality and Delivery … More Is Delivery now more important than Quality?

Over the last three weeks I’ve delivered two sessions where “Begin with the end in mind” has come up as a learning point. In fact one of the sessions was with recent graduates and they hadn’t heard of the phrase or Steven R Covey’s 7 Habits of Highly Effective People (where the phrase comes from). … More Begin with the end in mind